Shipping cost is automatically calculated for destinations within the contiguous United States, Canada, and most countries around the world. For shipping quotes to other destinations, please visit our International Quote Page.
Orders within the Contiguous US generally take 7-14 business days for processing and delivery; however, the estimated delivery time may fluctuate slightly. At this time, we do not expect any major delays, however we are taking extra precautions to ensure the health and safety of our employees amidst the Covid-19 crisis.
Yes, we do accept purchase orders from schools. Please be sure to provide actual document (not just number) via fax or email. Please also include the best contact phone number and email address for order updates and information, as well as product name/model type.
Yes, we do provide a one year warranty against any factory defect. We do offer replacement components (to existing AcuSpike customers ONLY) via our website here: Replacement Parts
Serial Numbers begin as such:
SS - Space Saver - Team Trainer
CB - Coachs Box - Team Trainer
TC - Team Catcher
IT - Individual Trainer
IC - Individual Catcher
Below are the images of where you can locate your products' serial number.